About Us

About Us
Welcome to VELLOAO
VELLOAO is an online retailer offering clothing, apparel, and related fashion accessories.
We offer a thoughtfully selected range of practical, comfortable, and easy-to-care-for products designed to make bedrooms more inviting and everyday rest more enjoyable.
Our product range may include items such as bed sheets, fitted sheets, duvet covers, comforters, pillowcases, clothing sets, blankets, throws, quilts, mattress protectors, and other clothing and apparel accessories.
Our goal is to provide functional, dependable, and good-value products that help customers create comfortable, welcoming, and well-organized sleeping spaces.
What We Offer
At VELLOAO, we focus on products designed for everyday clothing, bedroom comfort, and practical apparel needs.
Our selection is built around comfort, functionality, convenience, and value.
Our clothing and apparel collection may include products for:
Bed sheets and fitted sheets
Duvet covers and clothing sets
Comforters, quilts, and blankets
Pillowcases and pillow covers
Mattress protectors and clothing accessories
Decorative apparel
Seasonal clothing and home comfort
Other practical clothing and bedroom needs
As our store develops, our product selection may continue to expand and change. Our focus remains on providing practical and useful products that help customers make their bedrooms more comfortable, organized, and enjoyable.
Our Commitment to Customers
We believe online shopping should be clear, convenient, and dependable.
We aim to provide accurate product descriptions, straightforward ordering information, transparent shipping and return policies, and responsive customer support.
Our customer service team is available to assist with questions regarding our products, orders, payments, shipping, deliveries, returns, refunds, and other store-related matters.
We also encourage customers to review product descriptions, sizes, dimensions, fabric compositions, care labels, and washing instructions before purchasing or using a product.
When selecting clothing, customers should check the measurements and compatibility with their mattresses, pillows, or duvets. Please follow the care and safety instructions provided with each product, including any age-related precautions for children's clothing.
Business Information
VELLOAO is operated by Shenzhen Xihe Trading Co., Ltd..
Operator:
Shenzhen Xihe Trading Co., Ltd.
Company Address:
Room 1006, No. 6, Lane 1, Hebei Xincun, Xianglian Community, Longhua Subdistrict, Longhua District, Shenzhen City, China
Customer Service Email:
service@velloao.com
Website:
https://velloao.com/
For questions about VELLOAO products, orders, shipping, returns, refunds, or other customer service matters, please contact us at service@velloao.com. Please contact customer service for approved return shipping instructions; the company address above is not a return address.
Thank you for visiting VELLOAO and for choosing us for your clothing and bedroom comfort needs.

Customer Service Phone: +86 18681497387